In October’s ORA Power Ranking, we spotlight the 26th to 50th most populous metropolitan statistical areas (MSAs) in the nation and recognize the top 10 properties in each based on their online reputation assessment (ORA) scores. We also feature the average ORA score of each MSA.
Raleigh-Cary, NC, is the No. 1 MSA for its online reputation among apartment residents in this group with a 69.23 ORA score. The leading property in this MSA is Mira Raleigh, managed by Greystar, in Raleigh with a 99 ORA. In addition, Greystar manages four properties in this MSA.
In second place is Jacksonville, FL, with an average ORA score of 66.76. Seaton Preserve, managed by Pegasus Residential, in Jacksonville is top property with a 97 ORA score. Pegasus manages a total of three properties in this MSA.
The third most reputable MSA is Nashville-Davidson-Murfreesboro-Franklin, TN, with an average ORA of 66.63. Standard Assembly Apartments, managed by Greystar, in Nashville is the top ORA property in this MSA with a score of 98.
To view the top-ranked ORA properties in the 26th to 50th largest MSAs, please scroll to the map below. Please note for properties with the same ORA score, the property with a higher number of reviews ranks higher.The populations in these MSAs range from 2,537,904 (Portland–Vancouver–Hillsboro, OR-WA MSA) to 1,169,048 (Hartford–West Hartford–East Hartford, CT MSA), based on October 2025 Wikipedia data.
Overall, five of the top 25 MSAs performed above the national average ORA of 62.97.
The table represents the percentage of portfolio for a company (minimum of 10 properties managed) featured in the ranking.
| Company | Total Properties Managed | Properties in the Rankings | Percent of Portfolio |
|---|---|---|---|
| McKinney Properties | 16 | 5 | 31% |
| NTS Capital | 18 | 4 | 22% |
| New Land Enterprises | 24 | 5 | 21% |
| Thompson Michie Associates | 15 | 3 | 20% |
| Mountain States Property Management | 11 | 2 | 18% |
The MSA ORA Power Ranking series was first introduced in 2017; find the rankings for the top 25 MSAs here.
About the ORA Power Rankings
Developed by J Turner Research, the ORA Power Rankings are a monthly, independent ranking of apartment properties and management companies based on their ORA scores. A property or management company is not required to be a J Turner Research client to qualify for this ranking, which is published by J Turner’s media partner Multifamily Executive. To learn more or to request your ORA score, visit www.jturnerresearch.com/about/what-is-ora-score.
Methodology
The ORA score is an aggregate compilation of a property’s ratings across various review sites and ILSs. Each month, J Turner Research monitors the online ratings of over 150,000 properties nationwide. Using a statistical model, a single score based on a scale of 0 to 100 is assigned to each property. This score serves as a benchmark to compare a company’s individual properties and portfolios nationally, regionally, and against the competition.