Welcoming Pets Seen as Key to Retention and Revenue

Over two-thirds of multifamily and single-family property management professionals, 68%, consider themselves pet-friendly, according to PetScreening’s 2026 State of Pets in Rental Housing Report.

 Surveying 673 property managers and leasing professionals, PetScreening found that pet ownership is rising across rental portfolios, with 81% of respondents reporting growth. However, its data shows that only 43% of renters report owning a pet, which highlights the need for clear pet policies and consistent screening practices.

“Despite any operational challenges, the survey underscores the clear benefits of welcoming pets at rental communities,” said PetScreening founder and CEO John Bradford. “When pet strategies are optimized to embrace pet-inclusivity and reflect the desires of the modern renter, the advantages become more pronounced in the form of a wider resident pool, stronger retention, and increased revenue. While the industry still can make significant headway, property managers are doing a commendable job of bridging the gap.”

Pets continue to be a key factor in renters’ decision-making. According to search data from Apartments.com last year, more than half of renters using pet filters looked for dog-friendly communities. 

Most respondents said they have implemented revenue strategies tied to pets. Nearly 7 in 10 charge pet rent, and just over half collect a nonrefundable pet deposit. Only 23.5% said they provide refundable deposits.

Survey results found that pet-related amenities are still on the operational management side rather than experiential enrichment. The most common amenities are pet waste stations at 45.4% and pet parks at 32.1%. Amenities that enhance the renter experience and engagement are less prevalent. Nearly 25% noted they offer dog walking services, while 11.8% said they have specific pet-focused events. Grooming or spa services and pet water stations remain niche offerings at 7.1% and 4.6%, respectively.

While welcoming pets can increase demand and revenue, respondents also noted their most challenging pet-related issues. Topping the list is unauthorized pets, followed by property damage, and screening assistance animal accommodation requests. Other challenges include pet waste, off-leash pets, bites or other injuries, and pet noise. 

Respondents reported that on average 31.5% of units experience pet-related damage with mean repair costs of $567. 

The survey also found that most communities have significant pet restrictions in place. Pet limits per household was most cited by 78.4% of respondents, while breed restrictions and weight limits continued to be prevalent at 66.7% and 59.8%, respectively.