Amenity 2030: Paws, Pickleball, and Placemaking

By 2030, multifamily communities won’t just offer amenities—they’ll curate experiences that feel essential, personal, and seamlessly integrated into daily life. From pet-friendly spaces that rival boutique hotels to wellness circuits designed for mind-body restoration, the next generation of amenities is reshaping how residents choose, use, and value their homes.

“It’s really about placemaking—creating a sense of place when you come home,” says Ed Cadavona, managing partner of AO Architects, the design team behind The Row at Red Hill, an award-winning multifamily development in Santa Ana, California. “You want to be able to say, ‘I live there and feel proud of it.’ Amenities are key to that lifestyle story, not an afterthought.”
 

From Perks to Priorities

For many residents, especially pet owners, amenity policies now outweigh even cost and location in decisionmaking. In a national survey, multifamily real estate developer Cortland found that 86% of dog owners ranked pet policies as more important than rent price or commute time. That finding reflects a broader national trend: According to the American Pet Products Association, 94 million U.S. households now own at least one pet, up from 82 million in 2023.

Cortland has leaned into pet-centric living with on-site grooming stations, yappy hours, and even a branded dog mascot. And as Cadavona notes, “Pets will always be welcome in our communities. We design spaces where residents can walk their dogs through landscaped paseos or let them run in a dedicated dog park. It’s all part of the urban village concept.”

Operators of communities with pet-friendly amenities are seeing the payoff: In PetScreening’s 2024 State of Pets in Rental Housing report, 46.5% of multifamily property professionals surveyed reported an increase in resident satisfaction when pets were allowed on-site. But pets are just one piece of the puzzle. Across the country, developers are also investing in flexible, multiuse spaces that can adapt to shifting resident needs, from coworking lounges that double as event venues to makerspaces stocked for crafting, woodworking, or streaming content.

 

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Amenities at The Row at Red Hill (RMA Photography)


 Wellness as a Lifestyle Anchor

Wellness has moved far beyond the fitness center. In 2025, wellness circuits (curated sequences of amenities like infrared saunas, cold-plunge pools, and meditation pods) are emerging to encourage holistic health. These spaces are as much about mental restoration as physical fitness.

“Wellness is such a big part of the resident experience now,” Cadavona says. “For example, at The Row, we have a two-story wellness center that offers a relaxation room, a rooftop saltwater pool, outdoor tai chi classes, and much more.”

Outdoor spaces are also evolving. Rooftop pickleball courts, community gardens, and shaded lounge areas are becoming standard in competitive markets, offering residents both recreation and social connection without leaving the property. “The entire Row development is surrounded by a jogging trail with fitness stations, like pull-up bars. So wellness is integrated across the entire site,” he adds.

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Amenities at The Row at Red Hill (RMA Photography)


 Technology’s Seamless Assistance

Technology is increasingly the invisible backbone of amenity spaces, shaping how residents interact with their environment every day, as well as their expectations. For example, the 2024 National Multifamily Housing Council/Grace Hill Renter Preferences Survey found respondents wouldn’t rent without smart thermostats (72%), keyless smart locks (67%), or a video doorbell in the unit (65%). For operators, this means digital infrastructure is no longer a nice-to-have, but a baseline.

Smart access systems, app-based booking for shared areas, and AI-driven maintenance scheduling are streamlining operations while giving residents more control over their environment. In some communities, residents can use their mobile devices to reserve a Peloton room, adjust lighting in the coworking lounge, book a guest suite, and more.

“We want residents in our communities to have a seamless tech experience, so we plan for that from the start,” says Cadavona. “For example, The Row offers Wi-Fi throughout the courtyards, so you can take your laptop onto your balcony or outside to one of the shared spaces and work from anywhere. There are also keyless entries for convenience and security.”

The challenge is ensuring technology enhances the resident experience instead of complicating it. Over-automation can feel impersonal; the sweet spot is tech that removes friction without losing the human touch.
 

Designing for Diverse Lifestyles

One of the most significant shifts in amenity planning is the move toward hyperlocalization. A community in Denver might prioritize ski storage and bike repair stations, while one in Miami focuses on shaded outdoor kitchens and hurricane-resilient gathering spaces. National operators, with portfolios spanning multiple regions, are uniquely positioned to compare amenity performance across markets.

Universal design principles are also gaining traction, ensuring amenity spaces are accessible and welcoming to residents of all ages and abilities. This not only broadens appeal but also aligns with evolving building codes and ESG commitments.
 

Measuring What Matters

As capital markets tighten, every square foot of amenity space must justify its existence. Operators are increasingly turning to data driven decision making, tracking usage patterns, surveying residents, and analyzing return on investment to refine their offerings. And these data channels don’t have to be high-tech. “We have a concierge at The Row who tells us how residents are using the space,” says Cadavona. “So far the biggest and most positive feedback we’ve received is about the amenity space above the parking structure: The pool, club room, and indoor-outdoor gathering areas are always busy. That tells us we’ve created spaces that residents truly value.”

Some amenities, like rentable event spaces or premium coworking suites, can be monetized directly. Others, like wellness rooms or pet parks, may not generate direct revenue but can boost retention, reducing costly turnover. For example, an Amenify resident survey showed pet-friendly amenities made pet owners 18% more likely to renew their lease agreements.
 

The Road to 2030

Looking ahead, the amenity arms race is likely to give way to a more strategic, resident-centric approach. The winners will be communities that balance innovation with authenticity, offering features that resonate with their specific resident base instead of chasing every trend.

“I asked a Row resident why he chose to live there over other options,” Cadavona recalls. “He said right away, ‘The fitness center!’ It goes to show, if you invest in amenities that create a sense of place, whether it’s rooftop recreation, wellness programs, or integrated public spaces, you’ll be ahead of the game for years to come.”

For developers and operators, the takeaway is clear: Amenities are no longer just about keeping up with the competition. They’re about creating places where people genuinely want to live—and stay.

This article was created with the involvement of our editorial team.